Pricing
Pricing and how I work.
What home services cost, how businesses can work with me, and where I travel.
Residential
At home
Two flat-price services, an emergency service, and an hourly rate for everything else.
Flat-price help
-
Personal Device Support
Help with your computers, phones, tablets, and more.
$110
Flat, up to 90 minutes$142.50 if billed by the hour
-
Home Network & Wi-Fi Optimization
Stronger, more reliable Wi-Fi coverage for your whole home.
$225
Flat, up to 3 hours$285 if billed by the hour
How flat prices work
Flat means flat. You pay the price shown whether the job takes 45 minutes or the full time included.
I'll check with you before going past the time included. If you agree to more, extra time is $95 an hour, billed in 15-minute steps.
You're paying for my time, not a guaranteed fix. Some problems need a new part, a replacement device, or the manufacturer.
Emergency Tech Rescue
Fast, focused help when your technology stops working. Every price is flat and includes up to 3 hours of work.
| Within 3 hoursStandard | Within 1 hourRush | |
|---|---|---|
| Weekdays8 am to 6 pm | $499 | $649 |
| After hoursEvenings, weekends, federal holidays | $649 | $699 |
- Rush is available in the core area, when I'm free to come within the hour. If I can't, I'll tell you when you call and you pay the standard price.
- Past 3 hours, extra time is $95 an hour, and I'll check with you first.
- Outside the core area, mileage is added. See travel costs.
- Response time is counted from when we speak, and means I'm working on your problem, remotely or at your door.
Hourly help
Standard rate
$95 / hour
For smart home, entertainment, cybersecurity, and anything else that doesn't fit a flat price.
| Visit | Minimum | Price |
|---|---|---|
| Remote help | 30 minutes | $47.50 |
| At your home | 1 hour | $95.00 |
| After the minimum | each 15 minutes | $23.75 |
- Outside the core area, mileage is added. See travel costs.
-
Smart Home & Entertainment
Set up and optimize your smart home devices, TVs, streaming, and entertainment systems.
$95 / hour
-
Family Cybersecurity
Practical steps to keep your family, devices, and personal information safer online.
$95 / hour
- Senior and military discount: 10% off
- Rates reviewed each January.
Business
For business
Hourly and prepaid work is priced below. Assessments, projects and leadership engagements are scoped with you and quoted before work starts.
Standard rate
$150 / hour
- Billed in 15-minute steps ($37.50) after a minimum
- Remote work: 30-minute minimum ($75)
- On site: 1-hour minimum ($150); 2 hours ($300) in the extended area, plus mileage
Prepaid hours cost less
Every 5 hours you prepay takes another 7.5% off, up to 30% off at 20 hours.
- Use within 6 months
- Use across any business work
| Block | Off $150 | You pay | Per hour |
|---|---|---|---|
| 5 hours | 7.5% | $693.75 | $138.75 / hour |
| 10 hours | 15% | $1,275.00 | $127.50 / hour |
| 15 hours | 22.5% | $1,743.75 | $116.25 / hour |
| 20 hours | 30% | $2,100.00 | $105.00 / hour |
- Rates reviewed each January.
Ways to work together
Assessment & Roadmap
Understand the current state, risks, priorities, and practical next steps.
Discuss this model: Assessment & RoadmapDefined Project
Design and deliver a clearly scoped technical outcome.
Discuss this model: Defined ProjectPrepaid Engineering Hours
Flexible access to senior expertise for known needs and evolving work. Prices above.
Discuss this model: Prepaid Engineering HoursOngoing Partnership
Recurring engineering, operations, and strategic support. Monthly partnership terms are agreed with you directly. Tell me what you need and I will come back with a proposal.
Discuss this model: Ongoing PartnershipFractional Technical Leadership
Senior technical ownership and direction without a full-time leadership hire.
Discuss this model: Fractional Technical Leadership
Service area
Travel and service area
I'm based in Vacaville, California. The on-site areas below apply to homes and businesses alike. Remote help, for homes and businesses, has no geographic limit.
Core area
On site, with no travel charge
- Vacaville
- Fairfield
- Dixon
- Vallejo
- Benicia
- Davis
- Winters
- Napa
Extended area
On site by arrangement, plus mileage
- Sacramento
- Contra Costa and East Bay
- Sonoma
- Marin
- San Francisco
Remote
Help for homes and businesses, with no travel charge
- Anywhere
What travel costs
| At home | For business | |
|---|---|---|
| Core area | No travel charge1-hour minimum, $95 | No travel charge1-hour minimum, $150 |
| Extended area | $0.95 a mile1-hour minimum, $95 | $1.50 a mile2-hour minimum, $300 |
| Remote | No travel charge30-minute minimum, $47.50 | No travel charge30-minute minimum, $75 |
- Mileage is counted round trip from Vacaville. A 60-mile round trip adds $57 to a home visit, or $90 to a business visit.
- I'll tell you the mileage and the amount when you book, before I travel.